Testimonials

Shawn is exceptional!! I don’t trust anyone else with my car. Thank you!! 😊

Julie Meade

Always great customer service, no-nonsense communication, and good people here. Nice big, safe parking lot if you need to leave car overnight, and walking distance to Caltrain/ downtown San Mateo. I love the text-based communication/ confirmation of appointments. Lots of confusion the last time, however, on appointment scheduling - online let me schedule, email back they weren't available, another text confirming the appointment that had just been cancelled, mostly without names/ attribu... Read More

Alice Cathcart

Excellent service. Knowledgable. Good value. Honest assessment of vehicle service and repairs required.

Stephen Weller

super-efficient, terrific attention to detail! They consistently exceed my ridiculously high expectations!

Paul Saffo

Professional and affordable, you can save a lot compared to BMW dealership. Very friendly and knowledgeable team, this is my second time here and I am very satisfied. Will bring my BMW again for maintenance and repairs.

Yuriy T

David had a courtesy car already waiting for me, which I greatly appreciated. He managed to squeeze me in 'at the last minute' and got all of the work done on my car that needed to be. It drives so much better now!

Brian Watson

As always, Holland did a wonderful job. Scheduling an appointment was easy and convenient. I trust Holland with my car and the costs have been very competitive. The work was completed earlier than promised and when I picked it up, it had been washed. David is efficient and kind and makes the whole process a positive experience.

Mara Grimes

Great service, excellent quality, good price. We use shop for 3 different cars. I recommend.

A Z

Fantastic service. Thank you Shawn for your friendly, efficient way of always taking care of me and my car - both emergencies and regular maintenance.

Judy Lewis

I have worked with Holland Car Car for over 15 years with them and they are very good for car services and cost wise they are very equal to work on our aspects what we want

John Lieu

Picked up and delivered car, very convenient! Sean was great and professional. Excellent work on my Volvo for the last 3 years.

Phil Hyland

I’ve been getting my car serviced here for 3-4 years; Sean and Jason are always friendly and helpful! Great all round service.

Sanket Rege

We have used Holland Car Care for years! David and team have been wonderful every time we have taken a car in for them to service. Always professional and their work is exceptional!

Mary Page Platerink

Replaced my starter and relay for my 2008 Mercedes ML 550, was done within a day and very satisfied with the service. Thank you Holland Car Care

Thomas Orthbandt

Quick service with loaner car. Great spot

Thomas Anthony

They always take good care of their customers, including me. Thank You

Daniel Owen

Great service as usual ; I am a satisfied long time customer and always know that my car is in good hands. I appreciate Holland Car Care !

Dave Santos

Holland has deep expertise on the cars they service -- i've had them do major "engine reconstruction surgery" and they execute flawlessly, with no surprises. They communicate about any changes to plan immediately, and are very clear about options. I appreciate their transparency, and allowing me to make the ultimate decision when it comes time to decide what repairs to pursue. You may find a "cheaper" option out there but you will not find a higher quality experience that can be trusted, esp... Read More

Christopher Rimer

Awesome honest, reliable and affordable I highly recommend it. The best place to take your car for all your needs.

Elsa Montanez

100% perfect. Great customer service, quick, effective, will take my car here again in the future.

Duncan Lord

100% perfect. Great customer service, quick, effective, will take my car here again in the future.

Duncan Lord

Holland Car Care knows vehicles and has great customer service. Shaun and Jason are always a pleasure to work with. They you the information that you need to make a decision. The mechanics are knowledgeable and do a great job as well,

Joe Cocoa

Always excellent service from Shaun and his crew! Recently took care of my wifes battery issue while she waited. Highly recommend for all European car repairs and service!

Sean Steffen

David provided me with outstanding service. He waited for me after closing time to pick up my car.

From EC

Every visit is efficient and professional and there are no surprises — they always call you if additional work is needed.

BR

Awesome and friendly customer service. They evaluated my slipping clutch. No charge. The only reason I did not use them was that I convinced the dealer to cover replacement under warranty. Definitely my go-to garage for the future.

Ed T.

I have been bringing my cars (BMWs, Volvos) here for years, and have always enjoyed fabulous service.

Posey B.

I love this place!! I have been to this shop several times due to a check engine light coming on repeatedly and Sean and Mike were honest, helpful, and efficient. For longer work, they even provided a loaner car in the meantime so no time was wasted. Thank you Holland Car Care– you guys are the best!!!! Highly recommend.

Tracy R.

Through 6 or 7 of our cars and and the past 12-14 years……this place has preformed flawlessly for us. Shawn makes it SUPERB! With their new location we no longer have to make the trek to San Mateo. The new additional location is in San Carlos is much closer for us. Their drop off area is open 24-7, safe, and accessible with a tow truck which is critical seeing how we always end up breaking down at midnight or on the weekend. Shawn is extremely helpful, and we always feel he solves what eve... Read More

Jenny P.

Top notch – I highly recommend this service. I get my 2006 BMW X5 serviced and repaired here and I have to say that I think I finally found a shop that I can completely trust. The whole team is great – Shawn, the manager, is a really great guy and always provides a very thorough analysis and recommendation. Although, there may be several issues with the car, he’ll tell me which ones need to be repaired and which ones can wait.

Phil K.

The guys here are the best! Special kudos to Sean who has always been honest and up front with me and making sure my German cars are kept in good shape. I have taken my BMWs, my wife’s Audi and my dad’s BMW to get serviced here. They are cheaper than the dealers and I trust them 100% as other reviewers here have attested to. Unlike the dealer and their long appointments days out in advance, these guys are always able to take in my car to take a look at and have a service loaner if I need ... Read More

David L.

Took the ’93 Mercedes for an oil change. Nice guys. They’re fast and fair. Didn’t try to oversell me a bunch of crap just helpful and informative. I may have found my cars new Dr… Nice shop btw.

Matt Z.

So when was the last time you could use the words “thoughtful, caring and transparent” in regard to your auto service center? Took care of my BMW and now my Mercedes. Fairly priced, and a tenacious attitude toward solving whatever the problem is with your vehicle. See David, the servicewriter, to really understand what, why, and how with your car.

Robert C.

They are the BEST !!! I was looking for great customer service and quality of work on my car without paying a lot of money. Mark took good care of me. This is a place I feel comfortable sending my friends and family. Last time I came in I got my water pump done. The service was really quick and I am very grateful for that. Also they offered me a courtesy car. Thanks you so much for taking care of my car!

My CLK has been cared for by Shawn and his crew for the last 4 years. She is a very happy car. They are honest and upfront with pricing, oh yeah…and a lot cheaper than going to Mercedes for service! That’s why I’ve made the trek from San Francisco – so worth it!

Tina T.

Holland Car Care is by far the best service shop that I have ever done business with. We have an older Mercedes which has its share of repair and maintenance issues. The only reason we keep this car, vs. trading it in for something newer, is that we know there’s a trusted repair shop we can call on to get it repaired quickly, with quality, and at a more than fair price. We also have new (1 year old) AMG Mercedes that we prefer to take to Holland for routine maintenance, vs. a dealer, becaus... Read More

Chris C.

Awesome job as always. Best place in the Bay Area for service. And we drove from Dublin to continue to use Holland. Been using them with each car we have had for over 25 years. You want someone that is stable, in business a long time (repeat customers only happen when you do a fair job at a fair price). I would never take my car to a dealer after warranty. Holland is top notch!

Wayne Best

We have a 2014 Mini and the ABS fluid was low. They checked the brakes and topped off the fluid. They are always super helpful, will loan a car if needed, given COVID and follow up rapidly. Would definitely recommend.

Martin Hartmanis

Excellent customer service! Great work! Holland car care is amazing. Best car shop I’ve been to.

Hiren Mahadew

Thank you so much for the wonderful service you provided today! Between the ease of picking up my car and delivering it back to me at the end of the day, the clear communication of what my car needed to be taken care of now and what we would be watching for a future service, and the surprise car wash you provided before returning my car (and boy, did it need it!), I am thrilled to once again come to you to for all my car maintenance and repair needs. You guys are the best. Thanks, Glory A... Read More

Glory Arnold

Always excellent service from Shaun and his crew! Recently took care of my wifes battery issue while she waited. Highly recommend for all European car repairs and service!

Sean Steffen

David and the crew at Holland were terrific. He was responsive, professional, and transparent about what was needed. Service was fast and high-quality, and the rates were fair. My new service center of choice for my 2011 BMW.

Robin Lloyd

As with every visit to Holland Car Care, this visit went smoothly. This was my first visit after Covid, so I was appreciative of the extra precautions made by Dave and the Holland team. The team addressed all my concerns and issues and the repairs to my brakes went quickly. I wouldn’t go anywhere else.

Anne Singleton

David is very kind and honest. Great quality of work and great hospitality. I go Holland Car Care whenever I need to check and fix my car. You have my loyalty because of his great work.

Yoshimi Nomura

From my initial request for an appt to the pick up of my car after service, Holland Car Care in San Mateo was a pleasure to work with. They were reliable, communicative, trustworthy, thorough & transparent. They performed an oil change on my Mini, tested the brakes as well as did some additional work (and extensive clean up) - replacing the air filter and splicing wiper fluid hose - due to rodents taking up shop under my hood. Happy to say my car is driving much better now!

Chandra Petrzelka

Great service as usual ; I am a satisfied long time customer and always know that my car is in good hands. I appreciate Holland Car Care !

Dave Santos